To help tourists in Amsterdam file police reports and reduce police workload, the Amsterdam Police is working with Deloitte to design a Politiekiosk: a small service booth near busy tourist areas like Amsterdam Central Station. Tourists can get help in their own language, report theft, and find information about common crimes in the area without waiting in long lines at the police station. We as students were invited to help design the physical aspect of the booth in collaboration with the police and Deloitte.
A closed kiosk with frosted glass panels for privacy, a sloped roof to prevent items being placed on the booth, and a side-mounted screen for discretion in public places, making sure the back of the user is covered. The booth is lifted off the ground to make sleeping in the booth less appealing. The closed kiosk can also come with metal walls for extra privacy. Holes are added to the bottom for ventilation. The roof is made from glass to let sunlight in.
A freestanding pillar kiosk with an open structure, designed for approachability. Rounded edges invite approach while the vertical form clearly communicates its purpose, as it is similar to other public electronic screens. The frosted glass provides privacy from the sides.