Police Kiosk – Closed Kiosk Design
Honours Programme × Deloitte 2025
POLICE
KIOSK
Public Design Government Collaboration Tourist Service
01
Problem

Project Brief

To help tourists in Amsterdam file police reports and reduce police workload, the Amsterdam Police is working with Deloitte to design a Politiekiosk: a small service booth near busy tourist areas like Amsterdam Central Station. Tourists can get help in their own language, report theft, and find information about common crimes in the area without waiting in long lines at the police station. We as students were invited to help design the physical aspect of the booth in collaboration with the police and Deloitte.

Suggestion A

Concept A – Closed Kiosk in city context
Suggestion A

Closed Kiosk

A closed kiosk with frosted glass panels for privacy, a sloped roof to prevent items being placed on the booth, and a side-mounted screen for discretion in public places, making sure the back of the user is covered. The booth is lifted off the ground to make sleeping in the booth less appealing. The closed kiosk can also come with metal walls for extra privacy. Holes are added to the bottom for ventilation. The roof is made from glass to let sunlight in.

Concept B – Pillar main render
Suggestion B

Pillar Kiosk

A freestanding pillar kiosk with an open structure, designed for approachability. Rounded edges invite approach while the vertical form clearly communicates its purpose, as it is similar to other public electronic screens. The frosted glass provides privacy from the sides.

Suggestion B

04
Explored Concepts

Other Options

06
Conclusion

Main Recommendations

Frosted Glass Panels Provide visual privacy while keeping the interior light and open, reducing anxiety for users.
Sloped / Rounded Roof Prevents sitting, climbing, and littering on top of the structure without making it feel hostile.
Rounded Edges Signals approachability and safety. Especially important for tourists who may feel uncertain approaching a police structure.
Side-Mounted Screen Placing the screen on the side wall maintains visual privacy from passers-by in the closed design. Ensures the back of the user is covered.
Natural Ventilation Open structural elements (like holes in the walls) allow airflow in outdoor placements, keeping the air in the kiosk fresh without ventilation systems.