Communication Tool – participants using the kit
Design Research Project

Communication Tool

Context

Design Goal & Impact

Final Design

The Communication Tool

Storyboard of the final tool usage flow
Tool Kit

Modular Building Kit

The modular building kit can be used during a conversation between an owner of a vacant store and a neighbourhood resident, to help conversations about the use of vacant properties be more effective. A civil servant of the municipality of Rotterdam brings the kit into the conversation.

Full toolkit components laid out

User Testing Sessions

Research & Validation

Testing session – model view Testing session – overhead model
Kit components spread out Quantitative data analysis
Character brief example

To test both 2D tools and 3D tools in communication effectiveness, 2 different scenarios were created, each having 2 character briefs; 1 for the property owner, and 1 for the initiator. Enough information has been given for the participants to get into the role, but there is still room for the participants to interpret the character in their own way, making the conversation more natural. The modular building kit lead to a more effective conversation according to the participants.

Back